For help with reserves, holds, recalls, fines, library hours, book locations, searching for known items, or searching for missing items, please contact Access Services Supervisor, Ken Harlin; Evening/Weekend Supervisor Rongxiang Zhang; or Circulation Assistants Rich Jandovitz and Dave Levkoff.

For help with researching a topic, interlibrary loan, electronic resources, bibliographic instruction, orientation for specific resources, suggestions for purchase, or book donations, contact the collections/reference staff in your area of interest.

To follow-up on errors found in Columbia University's Library Catalog, CLIO, contact the Head of Technical Services Sarah Elman.

For access to Special and Rare Book Collections if you are not a Columbia ID holder, contact the Library Information Office.

To locate current magazines and newspapers, visit the C.V. Starr East Asian periodicals section on the main level of the East Asian Library.  For assistance locating periodicals, ask at the service desk.

To arrange a tour for visiting scholars and delegations, to discuss bequests and gifts to the library, or for any questions regarding library policies, contact Library Director Jim Cheng.

To request rush cataloging or on-site use of materials not yet cataloged for Chinese, Japanese, Korean, Tibetan, or Western Language materials, contact the collections/reference staff in your area of interest or the Head of Technical Services, Sarah Elman.