How can I check the balance of my Flex Account or Flex Card?


Question:

How can I check the balance of my Flex Account or Flex Card?

Answer:

Check the balance of your Flex Account or Flex Card at any of the Flex Value Transfer Station (VTS) vending machines.

Steps for Checking the Balance of a Flex Account or Flex Card at a Flex VTS Vending Machine:

  • Select Check Account Balance from the menu.
  • You will receive the following prompt:
    WOULD YOU LIKE A RECEIPT? YES/NO
  • Press a button to indicate Yes or No.
  • You will receive the following prompt:
    PLEASE SWIPE CARD.
  • Swipe your Columbia University ID Card or Flex Card in the slot, magnetic stripe to the right.
  • Students will see Flex Account and Dining Dollars Account balances. All other cardholders will only see the Flex balance.
  • To complete the process, press the Exit button.