Downloading and Updating ChemDraw

The Library's ChemDraw license requires yearly updates, which for many of our patrons means some action is required to make sure the software keeps running after each cycle (generally towards the end of the calendar year).

Please follow these instructions to obtain/update a valid license.  You can contact ref-sci@columbia.edu if you have any questions.


(2017-09-15) For the Version 17 update, PerkinElmer is changing the way in which you can download ChemDraw.  The instructions on this page currently only apply to Version 16 and earlier. 

We will be updating this content within the next little while to reflect these changes.

Set up an account with PerkinElmer Informatics

It is useful to set up an account with PerkinElmer, where you can find your current serial numbers once you've installed the software; you may also be asked to log in to their system if you're downloading the software for the first time.

Fill out the form at https://www.cambridgesoft.com/register/ to get started. 

 

Download for the first time

  1. Visit the download link:  http://sitelicense.cambridgesoft.com/sitelicense.cfm?sid=698
  2. Log in with your Columbia University email (UNI@columbia.edu)
  3. Click CONTINUE past the next page
  4. Download the version of the software you wish to use (NB: Choose Version 14 for Mac if your version of OS X does not allow you to run Version 16)
  5. Run the downloaded executable file.
  6. By this time you should have received an email with serial number information (subject line: "Your Site License Information). It will list a Windows number and a Mac number. If the number in this email does not work, please see Checking Current License Availability below.
  7. If you are asked to activate the software, please see the Activation FAQ:  http://www.cambridgesoft.com/services/activation/

 

If you are using Version 15/16:

PC Instructions

You need to reactivate with your existing serial number.  Reactivating will extend your current software's license until December 2017.

  1. Launch the ChemDraw application and click Activate on the Help menu, then put in your serial number -- it shows up automatically if you originally activated on the same machine.
  2. Click on Activate over the Internet to complete the activation.  If this fails (e.g. because you don't have an active Internet connection), you can activate by phone, fax, or email -- you will then receive an activation code to complete the process.
  3. The software will display a warning message one month before the previous expiration date; you can close that window and click on Activate on the Help menu.
  4. If your current license has already expired, you will be immediately prompted to activate when you launch ChemDraw.

 

Mac Instructions

You need to get a new serial number and registration code.

  1. Visit the following link - http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=698 - and enter your Columbia email address to verify your eligibility.  You do not have to re-download the software, unless you are upgrading from Version 14.
  2. You will be sent a message with the subject line "Your Site License Information" containing the new serial number and registration code (this may not be immediate).  The email includes both Windows and Mac numbers, make sure to use the correct one.
  3. Enter the serial number and registration code in the activation box presented when you launch the software.


IF YOU ARE USING VERSION 14 or earlier:

PC Instructions

You may either upgrade to version 16, or keep using your older version by reactivating with your existing serial number. Reactivating will extend your current software's license until December 2017.

  1. To reactivate, launch the ChemDraw application and click Activate on the Help menu, then put in your serial number -- it shows up automatically if you originally activated on the same machine.
  2. Click Activate over the Internet to complete the activation.  If this fails (e.g. because you don't have an active Internet connection), you can activate by phone, fax, or email -- you will then receive an activation code to complete the process.
  3. The software will display a warning message one month before the expiration date; you can close that window and click on Activate on the Help menu.
  4. If your current license has already expired, you will be immediately promted to activate when you launch ChemDraw.
  5. Alternatively, you may upgrade to Version 16 now or any time by re-downloading (and getting a new serial number) via http://sitesubscription.cambridgesoft.com/sitelicense.cfm?sid=698

 

Mac Instructions

If you want to upgrade to the latest version, see instructions for Version 16 above.  The following instructions are only if you prefer to continue using an older version for the Mac.

  1. Send an email from your institutional email address to informatics.customer_service@perkinelmer.com with the following information:
    • The exact product name and version you are using
    • Your current serial number (if available - should be in the automated email titled "Your Site License Information")
    • The institution name for your site subscription (i.e. Columbia University)
  2. You will receive an email with a new registration code (this may not be immediate).  Enter it in the activation box presented when you launch the software.

 

 


Checking current license availability

  1. Log in to PerkinElmer Informatics at https://www.cambridgesoft.com/login/ with your institutional email and password you set up when you created the account
  2. Click on My Account towards the top right of the screen (see screenshot below)
  3. Click on My Downloads on the right sidebar (see screenshot below)

You will be shown a list of valid serial numbers available to you under the current license.  If you are trying to reinstall or update the software and these numbers are incorrect -- or if you are trying to use Version 14 -- please contact informatics.customer_service@perkinelmer.com with the following information:

  • The exact product name and version you are using
  • Your current serial number (if available)
  • The institution name for your site subscription (i.e. Columbia University)

You will receive an email with a new registration code.  Enter it in the activation box presented when you launch the software.

DSC_perkinelmer_screenshot