Francie Mrkich Appointed Director of Access Services at Columbia University Libraries
NEW YORK, April 9, 2010 –

Columbia University Libraries is pleased to announce the appointment of Francie Mrkich as Director of Access Services, effective January 2010. Ms. Mrkich has served as Acting Director, Access Services since January 2009.

"Francie Mrkich brings energy, experience, and sound judgment to her new permanent role, and I look forward to working with her and her colleagues in Access Services as we work through the challenges and opportunities created by our complex, evolving operating environment," said Damon Jaggars, Associate University Librarian for Collections and Services.

Mrkich previously served as Associate Director and Head of Delivery Services, also in Access Services, since 2007, and was Head of Document Delivery Services & Interlibrary Loan from 2006 to 2007. Prior to joining the Columbia University Libraries staff, she served as Head of Copy Cataloging at NYU, as Field Services Coordinator at PALINET, and as a cataloger at both Lehigh and Carnegie Mellon. Mrkich holds a M.L.S. in Library Science from the University of Pittsburgh and a B.S. in Business Administration/Marketing from Indiana University of Pennsylvania.

"Columbia University Libraries has a prestigious and long-standing history. I am pleased and honored to continue my service to the Libraries as Director, Access Services," said Mrkich.

As Director of Access Services, Mrkich coordinates access services initiatives across the Columbia University Libraries and other departments, as well as identifying and implementing improvements and efficiencies in circulation, document delivery/interlibrary loan, collection maintenance, and offsite retrieval and delivery.

Columbia University Libraries/Information Services is one of the top five academic research library systems in North America. The collections include over 10 million volumes, over 100,000 journals and serials, as well as extensive electronic resources, manuscripts, rare books, microforms, maps, graphic and audio-visual materials. The services and collections are organized into 22 libraries and various academic technology centers. The Libraries employs more than 550 professional and support staff. The website of the Libraries is the gateway to its services and resources:  

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