Columbia University Libraries hosted the symposium Access Services in the 21st Century. The single-day symposium took place in Uris Hall, home of the Columbia Business School and the Watson Business and Economics Library. The objectives of the symposium were as follows:
- Exchanging information about what each of our institutions are currently doing or planning for the near-term.
- Exploring challenges confronting access services.
- Sharing solutions that may be exportable to other institutions.
Access Services in the 21st Century provided an opportunity for access services practitioners from among the larger research libraries to gather to share experiences, insights and best practices.