Agenda
| 8:45 AM - 9:15 AM | Coffee/Registration |
| 9:15 AM - 9:30 AM | Welcome Remarks Lucinda Covert-Vail, Director, Public Services, NYU |
| 9:30 AM - 10:00 AM | Keynote Speaker Gregg Sapp, Head, Science Library, University at Albany, and former Editor, Journal of Access Services |
| 10:00 PM - 10:15 PM | Break |
| 10:15 AM - 12:15 PM | Discussion topic sessions |
| 12:15 PM - 1:45 PM | Lunch (on your own) |
| 1:45 PM - 3:45 PM | Discussion topic sessions |
| 3:45 PM - 4:00 PM | Break |
| 4:00 PM - 5:00 PM | Wrap-up and evaluation |