Presentations
- Joan Lippincott, Associate Executive Director, Coalition for Networked Information
Keynote: Shifting the Focus of Reference and Instruction Services [Executive Summary] - Mike Halperin, Director, Lippincott Library, University of Pennsylvania
Penn Library FAQ - Laura Braunstein, English Language and Literature Librarian, Dartmouth College
The Student Center for Reading, Writing and Information Technology - Dan Beeby, Associate Director of Services, Columbia Center for New Media Teaching & Learning, Columbia University
Where We Are: Columbia's Progress Integrating CMS & Libraries - Jennifer Harter, Physics Librarian & Reference Coordinator, Science Library, Massachusettes Institute of Technology
The Development of a Combined Service Desk in Hayden Library
- Kathryn Shaughnessy, Instructional Services Librarian, St. John's University
Outreach in Reference Services: Capatalizing in Emerging Technologies
Listen to a podcast of the presentations in full.