Program
| 8:30 AM - 9:00 AM | Registration & Coffee |
| 9:00 AM - 9:30 AM | Welcome & Opening Remarks Patricia Renfro, Deputy University Librarian, Columbia University Libraries |
| 9:30 AM - 10:45 AM | Keynote Address - Shifting the Focus of Reference and Instruction Services Joan K. Lippincott, Associate Executive Director, Coalition for Networked Information (CNI) |
| 10:45 AM - 11:00 AM | Break |
| 11:00 AM - 12:30 PM | Evolving Reference Services Moderator: Shinjoung Yeo, Coordinator for Reference Services, Cecil H. Green Library, Stanford University Michael Halperin, Director, Lippincott Library, University of Pennsylvania Jennifer Harter, Physics Librarian & Reference Coordinator, Science Library, Massachusetts Institute of Technology Kathryn Shaughnessy, Instructional Services Librarian, St. John's University (Queens, NY) |
| 12:30 PM - 2:30 PM | Lunch & Poster Sessions |
| 2:30 PM - 4:00 PM | Expanding Instruction Services Moderator: Robert H. Scott, Head, Electronic Text Service, Columbia University Libraries Daniel Beeby, Associate Director of Services, Columbia Center for New Media Teaching & Learning, Columbia University Emily Horning, Coordinator of Humanities Instruction, Yale University Laura R. Braunstein, English Language and Literature Librarian, Dartmouth College |