8:30 AM - 9:30 AM Registration & Breakfast
9:30 AM - 9:45 AM

Welcome & Opening Remarks

Patricia Renfro, Associate University Librarian for Collections and Services, Columbia University Libraries

9:45 AM - 10:45 AM

Keynote Address - What to Think About When We Think About Reference

Joe Janes, Associate Professor and Associate Dean for Academics, The Information School, University of Washington


10:45 AM - 11:00 AM Break
11:00 AM - 12:30 PM

Contributed Papers

Moderator: Jill Parchuck, Director of the Social Science Libraries, Yale University

"The Accidental Producer: Using Hidden Talents to Extend Reference via Podcasts"

Kaila Bussert, Special Projects Librarian, Michael O. Engle, Reference Librarian, and Susette Newberry, Outreach Coordinator and Usability Librarian, Department of Collections, Reference, Instruction, & Outreach, Olin Library, Cornell University

Paper | Presentation

"Implementing the IM-possible: Yale University Librarians Welcome Meebo"

Kelly Barrick, Coordinator, Reference and Instruction, Librarian for Gay and Lesbian Studies and Womens Studies, and Hannah Bennett, Interim Assistant Director, Art and Architecture Library, Yale University Libraries, Yale University

Paper | Presentation

"Get Out There, But Don't Close the Desk Yet: Librarians in the Classroom, on Campus, on the Street, and Yes, Even in the Library"

Laura Farwell Blake, Research Librarian & Liaison to the Department of English and American Language and Literature and Elizabeth McKeigue, Research Librarian & Liaison to the Department of Celtic, Germanic, and Slavic Languages and Literature, Harvard College Library, Harvard University

Paper | Presentation

12:30 PM - 2:00 PM Lunch (Business & Economics Library)
2:00 PM - 3:30 PM

Panel: Energy & Experience

Moderator: Jennifer Rutner, Assessment and Marketing Librarian, Columbia University

Panelists include:

Daniel Beeby, Circulation Services Director, Princeton University

Leigh Gusts, Director of Library and Research Services, Council on Foreign Relations

Karyn Hinkle, Reader Services Librarian, Bard Graduate Center

Linda Rath, Graduate Services Librarian, Baruch College

Jane Winland, Director of Social Sciences Libraries, Columbia University


3:30 PM - 4:00 PM

Closing Remarks

Patricia Renfro, Deputy University Librarian, Columbia University