Pick-Up Service
Purpose & eligibility:
The Pick-Up Service is a free paging service to have materials made available for pick up at a service desk of choice. It may be used by all Columbia University students, staff, and faculty to request eligible circulating library collections that are available in CLIO. For more information about library privileges see Borrow, Request, Renew.
Requests are delivered to your location of choice in 3-5 business days. First time users will need to create an ILL account.
Search CLIO, the Columbia Libraries catalog, to locate the material you are requesting.
Click on the "Pick-Up" link under Request (Please note: not all material is eligible for Pick-Up Service.)
Submit the request.
When it is available, you will receive an email with subject "Library Item Ready for Pick-Up." Please note that all items will be held for 7 days.
Loan Period: Most general, circulating collections have a term due date that is renewable in My Borrowing Account.
Recalls: Please note that all collections are subject to recall. Most recalls are intended for Course Reserves. Please return all recalled items as soon as possible.
Hold Period: You will be notified by email when your request is available for pick-up. All items will be held for 7 days at the selected delivery location.
Return: All materials borrowed from Columbia University Libraries may be returned to any of the service desks during open service hours or outdoor book bins. For more information about returning items in person or by mail, please visit Returns.
Turnaround Time: The expected time from request to availability is 3-5 business days. A business day for the Libraries is Monday to Friday, excluding University Holidays.
Notification Emails: Notices will be sent to the email address on record when the item is ready for pick-up. To confirm your email address check My Borrowing Account.
E-mail: pickup@library.columbia.edu
Phone: 212-854-7535